Privacy Policy and Terms of Service
Privacy Policy
Privacy Policy
Effective Date: 05/19/25
At Lunas Automations, your privacy is very important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your data.
Information We Collect
•Name, email address, and phone number
•Service-related details submitted via our website
•Automatically collected info (e.g., browser type, IP address)
How We Use Your Information
•To schedule and manage appointments
•To send updates or confirmations via email or SMS
•For customer service and internal record keeping
Text Messaging and Consent
•By submitting your phone number, you agree to receive SMS updates from Lunas Automations. Message and data rates may apply. You can opt out at any time by replying STOP.
Data Security
•We implement security measures to protect your data, but no method is 100% secure.
Sharing Information
We do not sell your personal information. We may share data with trusted third-party services (like our scheduling or CRM systems) solely to serve you.
Contact Us
If you have questions, email us at:lunaautomationservices @gmail.com
Text Message Communication
By submitting your information on our website forms, you consent to receive SMS messages from Lunas Automations. These messages may include service-related updates such as appointment reminders, as well as promotional content (if opted in).
You can opt out at any time by replying with STOP or OUT to any message.
Standard message and data rates may apply. Message frequency may vary. For help, reply HELP or contact us at [your contact info].
Terms of service
Terms of Service
Effective Date: 05/19/25
By using our services at Lunas Automations, you agree to the following terms:
Services
We provide automations, CRM systems, websites, and AI tools for home service businesses. Scope of work will be customized per client and outlined in the proposal.
Payments
Payment is due before service begins unless otherwise agreed. Late payments may incur penalties or service suspension.
Cancellations
Please provide at least 24 hours notice to reschedule onboarding or consultation meetings. Missed or last-minute cancellations may be subject to a fee.
Liability
We do our best to ensure functionality, but Lunas Automations is not liable for damages or losses caused by third-party tools, misuse, or misconfiguration.
Communication
You consent to receive updates via email or SMS. You can unsubscribe from marketing messages anytime.
Changes to Terms
We may update these terms periodically. Continued use of our services means you accept any revised terms.